https://community.ee.co.uk/t5/Pay-as-you-go/Getting-subscription-pack-from-Top-up-credit/m-p/1266219#M57105 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3758945">@DanzelM</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Sorry to hear that it didn't work. Did you get an error message? Have you tried through the <A href="https://myaccount.ee.co.uk/" target="_blank">My EE desktop site</A>?<BR />Chris</P> Tue, 20 Jun 2023 16:59:21 GMT Christopher_G 2023-06-20T16:59:21Z https://community.ee.co.uk/t5/Pay-as-you-go/Getting-subscription-pack-from-Top-up-credit/m-p/1266168#M57104 <P>Hi, I have just bougt my EE line and topped up £15. Now I need to convert to a subscription pack but it’s failing to go through. What should I do please??</P> Tue, 20 Jun 2023 14:26:18 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Getting-subscription-pack-from-Top-up-credit/m-p/1266168#M57104 DanzelM 2023-06-20T14:26:18Z https://community.ee.co.uk/t5/Pay-as-you-go/Getting-subscription-pack-from-Top-up-credit/m-p/1266219#M57105 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3758945">@DanzelM</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Sorry to hear that it didn't work. Did you get an error message? Have you tried through the <A href="https://myaccount.ee.co.uk/" target="_blank">My EE desktop site</A>?<BR />Chris</P> Tue, 20 Jun 2023 16:59:21 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Getting-subscription-pack-from-Top-up-credit/m-p/1266219#M57105 Christopher_G 2023-06-20T16:59:21Z