topic Re: been charged for a topuop I know nothing about in Pay as you go

been charged for a topuop I know nothing about

Brad59 — Sun, 11 Jun 2023 06:52:48 GMT

On 08/06/2023 I was charged for a topup that I don't know anything about. I was charged £13-50. My topup date is always 10th of the month. On 10/06/2023,I was charged £13-50,as usual for my topup. But I need to know why I was charged £13-50 on 08/06/2923. Can someone look into this please?

Re: been charged for a topuop I know nothing about

Katie_B — Sun, 11 Jun 2023 08:02:11 GMT

Hi @Brad59.

We have no account access here on the community to look into this for you but our customer care team on 150 will be more than happy to help.

It would be great if you could keep us updated here on the community.

Katie