topic Re: Strange Top up text in Pay as you go

Strange Top up text

Kerrie919 — Thu, 08 Jun 2023 07:28:20 GMT

I keep getting text from an EE number which when I call goes to answerphone.

The texts are thanking me for topping up and letting me know my balance is low, yet they aren't from EE just this mobile number how can I find out what they are please?

They start with this code V2-GSM:e@

Anyone any ideas please where these are from?

Re: Strange Top up text

Katie_B — Thu, 08 Jun 2023 09:01:36 GMT

Hi @Kerrie919.

Welcome to the community.

Are you on EE pay monthly or pay as you go?

Katie

Re: Strange Top up text

Kerrie919 — Thu, 08 Jun 2023 09:03:46 GMT

Neither I have a giffgaff contract!

Re: Strange Top up text

Katie_B — Thu, 08 Jun 2023 09:14:30 GMT

Thanks for confirming @Kerrie919.

I would recommend reporting this to your network provider and asking if they have a route for Spam/Phishing.

Katie

Re: Strange Top up text

XRaySpeX — Thu, 08 Jun 2023 13:08:05 GMT

Report it to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).