topic Re: Roaming plan in Pay as you go

Roaming plan

Bohye — Mon, 05 Jun 2023 10:03:32 GMT

Hello, I bought the ee sim on 19th of January, 2023 and using it until now and I'm in EU. I usually pay a 15 monthly to use a data.

I got a message that the network operates in EU will change, and I checked the balance and it says I still has a remaining data that I can use till 22th of June.

Does that mean that I can't use it in EU country from 6th of June?

If I want to use extra data in EU country, do I have to buy extra data? If so, could you tell me how can I buy it?

Re: Roaming plan

Bohye — Mon, 05 Jun 2023 10:09:55 GMT

I alreadu texted 150 for my allowance for 7 days in EU, ROAMEU7D, but nothing has changed for my account.

How can I buy it and keep use them?

Re: Roaming plan

James_B — Mon, 05 Jun 2023 12:21:11 GMT

Hi @Bohye,

Welcome to the EE Community. 🙂

From 6 June 2023, you can choose to pay an additional £2.50 per day or £10 per week to use your UK allowances in the EU.

Hope this helps.

James