topic End of free EU roaming in Pay as you go

End of free EU roaming

Bea1010 — Mon, 15 May 2023 21:25:34 GMT

Hi,

I've been on a pay as you go plan for the last 3 years. I've recently received a text from EE telling me that from 6th June charges to EU roaming will be introduced. However, on EE website states that free EE will end at the end of May.

I'll be travel tk the EU soon and I'll be back on the 5th of June. I'd like to know if the free EU roaming still covers those days.

Thanks

Re: End of free EU roaming

Katie_B — Tue, 16 May 2023 06:39:36 GMT

Hello @Bea1010.

Please could you provide a link for the page that shows the end of May so I can take a further look?

Roaming charges will be introduced for pay as you go customers from June 6th 2023.

Katie

Re: End of free EU roaming

Bea1010 — Tue, 16 May 2023 09:56:54 GMT

Hi,

I was looking for the page and I misunderstood. It says 'from June 2023' and I assumed it was fr om the 1st of June