topic Re: £1 weekly pack disappeared? in Pay as you go

£1 weekly pack disappeared?

SH1988 — Tue, 09 May 2023 13:48:30 GMT

Had a £1 week pack for years now, amassed loads of boosts for data, calls and texts, but it's disappeared all of a sudden? Texting 150 says I have no packs active and no boosts, what has happened?

Thanks

Sarah

Re: £1 weekly pack disappeared?

XRaySpeX — Tue, 09 May 2023 13:54:41 GMT

The £1 pack has been discontinued for some time. If you didn't allow it to auto renew when its time was up you cannot get it again.

You may move to 1 of the newer packs (by texting ALL PACKS to 150) & you will retain your boosts from the old packs.

Re: £1 weekly pack disappeared?

SH1988 — Tue, 09 May 2023 14:04:31 GMT

Thanks for the information.

When was the pack discontinued? I didn't see it get announced and I last got a pack in December 2022, and had all my boosts etc.

So if I switch to a different pack all my boosts will be added to the new one?

Thank you

Re: £1 weekly pack disappeared?

XRaySpeX — Tue, 09 May 2023 14:53:35 GMT

About mid-2021 but if you already had it & let it auto renew each time you could continue to use it.

Re: £1 weekly pack disappeared?

Leanne_T — Tue, 09 May 2023 15:12:25 GMT

Hi @SH1988

Thanks for coming here.

Please see our What are EE Free Boosts?, Help page for details on the free boosts.

If you would like to check your options please call us on 150.

Leanne 🙂