topic Data roaming in EU in Pay as you go

Data roaming in EU

Jaehyun — Mon, 08 May 2023 13:48:24 GMT

Hi. I bought 30 pounds subscribtion pack per a month.

And I'm in another country in EU. I think I'm using a data roaming now, but there is no charge. Is it right?

And I want to go to Italy 15th June, Is there charging?

Thank you!

Re: Data roaming in EU

XRaySpeX — Mon, 08 May 2023 13:59:19 GMT

@Jaehyun : There is no charge for roaming on PAYG just yet, but there will be from 6th June, either £2.50 / day or £10 / week. Visit https://discover.ee.co.uk/roaming/n6a0W5 to find out more.

Re: Data roaming in EU

Mspanomi — Thu, 15 Jun 2023 07:22:11 GMT

Hello

i cant use my allowance, data etc ,to Greece although i am allowed to use my pack allowances for free in the EU as i am paying monthly before the 7th of July 2021

Re: Data roaming in EU

Leanne_T — Thu, 15 Jun 2023 08:12:13 GMT

Hi @Mspanomi

Thanks for coming to the community.

Did you text ROAMING to 150 before travelling to make sure the account was set up for using your allowance abroad?

Leanne.

Re: Data roaming in EU

Mspanomi — Thu, 15 Jun 2023 08:35:40 GMT

Hello

mmm.. i think not, didn’t know for that.. is it impossible to do that now? Whats the difference?

Re: Data roaming in EU

Leanne_T — Thu, 15 Jun 2023 08:39:19 GMT

Hi @Mspanomi

You would also need roaming active to use the allowance abroad or any add-ons.

To get this sorted, you would need to call us from any other phone on +44 7953966250.

Leanne.

Re: Data roaming in EU

Mspanomi — Thu, 15 Jun 2023 08:42:27 GMT

Ok Leanne

thanks!

Re: Data roaming in EU

Leanne_T — Thu, 15 Jun 2023 08:55:05 GMT

No problem @Mspanomi

Leanne 🙂

Re: Data roaming in EU

XRaySpeX — Thu, 15 Jun 2023 11:13:30 GMT

@Mspanomi : When did you switch from contract to PAYG?