topic Re: Top ups for data use abroad in Pay as you go

Top ups for data use abroad

PJ8284 — Fri, 05 May 2023 10:43:21 GMT

I topped up using a pay as you go voucher before heading abroad.
After landing I got the text with prices. I couldn’t top up as ee said insufficient balance. The balance has just added a load of data for uk use that I don’t need as I have 25gb. I want to use that top up for data abroad. Please can you suggest a solution? Thanks

Re: Top ups for data use abroad

XRaySpeX — Fri, 05 May 2023 12:22:13 GMT

Where are you?

What does texting AL to 150 from your no. fully report verbatim (it is free)?

Re: Top ups for data use abroad

Katie_B — Fri, 05 May 2023 12:22:39 GMT

Hello @PJ8284.

Welcome to the community.

Did you use your pay as you go SIM in the UK before travelling abroad OK?

Are you aware if you have a reoccurring pack?

Whereabouts currently are you?

Katie