topic Re: eu roaming charges in Pay as you go

eu roaming charges

fradgoff — Wed, 26 Apr 2023 10:31:34 GMT

We have a £5 monthly subscription which gets us minutes texts and a small amount data which rolls over. We are told that from June 6th there needs to be an extra charge for using the data in the EU. Can we assume that telephoning and texting EU and UK numbers from Spain and indeed receiving calls from the UK remain free from June 6th, or do the newly imposed roaming charges apply to more than just data.

Re: eu roaming charges

XRaySpeX — Wed, 26 Apr 2023 11:08:24 GMT

@fradgoff : Where have you been told there are extra charges from June 6th?

Re: eu roaming charges

Mdcher — Wed, 26 Apr 2023 12:35:39 GMT

My wife is a very long standing existing PAYG customer and had an SMS this morning to inform her of the data roaming charges introduction. I am too but have not received the message and this post is the only reference to it that I can find online.

Re: eu roaming charges

Frimleyfrodo — Wed, 26 Apr 2023 12:56:24 GMT

I have an EE 7 days for a £1 rolling PAYG contract - my text of this morning told me that from 6th June, without paying £2.50 per day or £10 per week, I would have to pay standard roaming rates for calls and texts and take out an EU data add-on. My EE contract phone has received no such text.

Re: eu roaming charges

Mdcher — Wed, 26 Apr 2023 13:12:42 GMT

I've just received the same SMS message as follows:

Hi from EE. Just to let you know, we are introducing charges to EU Roaming from 6th June 2023.

If you travel to the EU after this date, you can choose whether to pay £2.50 per day or £10 per week to use your allowances. Please note that if you don't choose, standard rate charges will apply.

Visit https://discover.ee.co.uk/roaming/n6a0W5 to find out more.

Re: eu roaming charges

hello_mrsun — Wed, 26 Apr 2023 14:06:43 GMT

I'm curious about this part:

WiFi Calling
If you use WiFi Calling whilst abroad you'll pay our standard international rates. To avoid charges, turn off WiFi Calling..

As far as I know, EE and other service providers in the country restrict WiFi calling to function only within the UK. So I assume that WiFi calling will also be accessible in the EU starting June 6th?

Re: eu roaming charges

fradgoff — Wed, 26 Apr 2023 16:49:34 GMT

In answer to this it seems that others have now also received the same text message about changes from June 6th so it is genuine message.

Can anyone answer my original question please which I copy and paste again.

Re: eu roaming charges

Mdcher — Wed, 26 Apr 2023 17:54:03 GMT

The page which I linked to above says that payment of the additional fee gives you use of your pack allowances - plural, implying data and minutes. Then quotes roaming prices for minutes and data. Which I would suggest means that it covers data, minutes and texts.

Re: eu roaming charges

Radley — Wed, 26 Apr 2023 18:30:21 GMT

This is what it says, for after 7th June. So should be okay

Re: eu roaming charges

XRaySpeX — Wed, 26 Apr 2023 18:47:35 GMT

No, @Radley , that's what it says now, not for the future!

Re: eu roaming charges

354- — Fri, 28 Apr 2023 15:41:10 GMT

Also got the EE SMS about new roaming charges.