topic Re: Mobile data in Pay as you go

Mobile data

votexpl — Sat, 15 Apr 2023 10:53:02 GMT

Hi, I have a problem with mobile data, I topped up my account to 40 pounds, I chose Unlimited Data Add-on (30 day) and it tells me that it is active and there is no internet. The card was purchased in Poland.

Re: Mobile data

bristolian — Sat, 15 Apr 2023 11:21:49 GMT

Is this an EE-UK SIM? You mention purchasing the SIM in Poland.

Re: Mobile data

votexpl — Sat, 15 Apr 2023 15:51:18 GMT

Yes

Re: Mobile data

XRaySpeX — Sat, 15 Apr 2023 18:55:55 GMT

@votexpl : Have you used that PAYG SIM for making calls or texts in UK after you bought in Poland? EE PAYG SIMs need 1st activating on EE's home UK network before they can be used abroad. If it wasn't you can't now use it until you return to UK.