topic Re: Slow browsing of mobile data in Pay as you go

Slow browsing of mobile data

Mahmoods — Tue, 11 Apr 2023 16:38:38 GMT

I am using a SIM pay as you go since last month. I have observed that the browsing speed is very slow and some of the apps are not working and showing error, Can anyone guide me

Re: Slow browsing of mobile data

XRaySpeX — Tue, 11 Apr 2023 16:53:27 GMT

Recent PAYG SIMs are capped at 25 Meg.

Re: Slow browsing of mobile data

James_B — Tue, 11 Apr 2023 17:00:45 GMT

Hi @Mahmoods,

Welcome to the EE Community. 🙂

Are you only having this issue in one location or everywhere?

James

Re: Slow browsing of mobile data

noreksko — Wed, 15 Nov 2023 01:41:38 GMT

This is just unbelievable to be honest.Im relocating end of this month and switched from paying monthly as my contract expired to pay as you go to keep my number when I get back in few months and I cant believe who made this decision to cap it.Phone is running like 7 years ago with these speeds especially when i have comparison what it was on monthly.Wish i just asked for PAC code and moved to other network.What is the worst in this i have pushed my GF to change for EE pay as you go even she was happy with her other network for 10 years and now im getting all the bo..... everyday.These speeda are unusable these days.When i get back i will be very sad to go

Re: Slow browsing of mobile data

XRaySpeX — Wed, 15 Nov 2023 01:50:09 GMT

@noreksko : EE PAYG SIMs are deactivated after 6 months of non-chargeable use. You then have a further 3 months to call EE to reactivate it before it is lost completely.

You need to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.