topic Ee in Pay as you go

Ee

youngchae — Mon, 10 Apr 2023 08:05:33 GMT

I clicked confirm to pay, but it doesn't work anymore.

[Mod edit: Image rejected due to it containing personal information.]

Re: Ee

Chris_B — Mon, 10 Apr 2023 07:58:09 GMT

@youngchae Your setting up a recurring payment that means it will automatically take the payment each month from your account, this isn’t a manual top up of your PAYG account. It also clearly say Additional payer authentication required to complete payment . You need to approve that

Re: Ee

Rjsmith1958 — Thu, 25 May 2023 15:28:05 GMT

My Mastercard would not be accepted by EE but when I used my debit card it all went through no problems

Re: Ee

gyhujuju — Fri, 18 Aug 2023 07:03:15 GMT

hahahaha so this is the solution you have been shouting about

Re: Ee

Leanne_T — Fri, 18 Aug 2023 06:39:17 GMT

Hi @gyhujuju

Are you having a problem with your My EE account that we can help you with?

Thanks 🙂

Leanne.

Re: Ee

gyhujuju — Fri, 18 Aug 2023 11:27:12 GMT

It’s ok Leanne , your SIM is now in the bin and I’m going with someone else

Sent from my iPhone

Re: Ee

Leanne_T — Fri, 18 Aug 2023 11:58:05 GMT

I am sorry to hear this @gyhujuju

Leanne.