topic Re: Re: Start pack early on on iPad in Pay as you go

Re: Start pack early on on iPad

Ed00s — Mon, 03 Apr 2023 15:52:24 GMT

Wha if I don't have iPhone? just android phone in Giff gaff

Re: Re: Start pack early on on iPad

Katie_B — Mon, 03 Apr 2023 16:22:05 GMT

Hello @Ed00s.

Is your iPad on EE?

Speak soon,

Katie

Re: Re: Start pack early on on iPad

Ed00s — Mon, 03 Apr 2023 17:47:09 GMT

Yes

Re: Re: Start pack early on on iPad

Katie_B — Mon, 03 Apr 2023 17:52:17 GMT

Hi @Ed00s.

Does your iPad have the SIM in?

What happens when you try text NOW to 150?

Katie

Re: Re: Start pack early on on iPad

Ed00s — Mon, 03 Apr 2023 17:58:09 GMT

I can receiving from 150 but not send.

Re: Re: Start pack early on on iPad

Christopher_G — Tue, 04 Apr 2023 07:03:27 GMT

Are you able to put your SIM into another phone to try and send that text message from, @Ed00s?

Chris

Re: Re: Start pack early on on iPad

Ed00s — Tue, 04 Apr 2023 14:08:26 GMT

I already solve it I need to call to business line and speak with them.
Thanks!

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Re: Re: Start pack early on on iPad

Leanne_T — Tue, 04 Apr 2023 14:36:56 GMT

Thanks for coming back and letting us know @Ed00s

Leanne.