topic Re: EE top up not working on pc or mobile in Pay as you go

EE top up not working on pc or mobile

mikeyb69 — Thu, 16 Mar 2023 09:14:28 GMT

Had the ususal monthly remider that top up is due, however when doing it via the usual method online via the app, I am unbale to enter the car cvv number. When tried online via the pc, it did not owrk either.

The box to type digits into shows a little broken link picture.

Re: EE top up not working on pc or mobile

Katie_B — Thu, 16 Mar 2023 11:08:33 GMT

Hello @mikeyb69.

Welcome to the community.

Since your post have you been able to successfully top up?

Katie

Re: EE top up not working on pc or mobile

XRaySpeX — Thu, 16 Mar 2023 16:15:28 GMT

Try using Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is their mobile no. & it doesn't remember your card details.

Re: EE top up not working on pc or mobile

mikeyb69 — Sat, 18 Mar 2023 07:51:46 GMT

Just tried again this moring. All good and payment system seems to be back to normal, thanks

Re: EE top up not working on pc or mobile

mikeyb69 — Sat, 18 Mar 2023 07:53:08 GMT

Didn't know abaout that method, many thanks

Re: EE top up not working on pc or mobile

Leanne_T — Sat, 18 Mar 2023 07:56:03 GMT

Thanks for coming back and letting us know @mikeyb69

Leanne 🙂

Re: EE top up not working on pc or mobile

XRaySpeX — Sat, 18 Mar 2023 11:16:32 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.