https://community.ee.co.uk/t5/Pay-as-you-go/Subscription-Top-up-issue/m-p/1237542#M54919 <P>Morning <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3436498">@StanleyYK</a></SPAN>&nbsp;</P> <P>Thanks for coming here,&nbsp;</P> <P>Is the SIM card active and been used recently?&nbsp;</P> <P>Can you top up using the <A href="https://ee.co.uk/bills-payments/mobile/fast-payment" target="_blank">My EE - Make Anonymous Payment</A>, online fast payment?&nbsp;</P> <P>Leanne.</P> Thu, 16 Mar 2023 08:19:31 GMT Leanne_T 2023-03-16T08:19:31Z https://community.ee.co.uk/t5/Pay-as-you-go/Subscription-Top-up-issue/m-p/1237489#M54915 <P>Hello,&nbsp;</P><P>I am unsure to what's the problem but recently whenever I attempt to subscribe or top up using my virtual card through phone, the card number and cvv during the payment process says it is unavailable and I can't enter anything. Please advise.</P><P>Kind regards,</P><P>Stanley</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 15 Mar 2023 21:00:45 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Subscription-Top-up-issue/m-p/1237489#M54915 StanleyYK 2023-03-15T21:00:45Z https://community.ee.co.uk/t5/Pay-as-you-go/Subscription-Top-up-issue/m-p/1237542#M54919 <P>Morning <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3436498">@StanleyYK</a></SPAN>&nbsp;</P> <P>Thanks for coming here,&nbsp;</P> <P>Is the SIM card active and been used recently?&nbsp;</P> <P>Can you top up using the <A href="https://ee.co.uk/bills-payments/mobile/fast-payment" target="_blank">My EE - Make Anonymous Payment</A>, online fast payment?&nbsp;</P> <P>Leanne.</P> Thu, 16 Mar 2023 08:19:31 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Subscription-Top-up-issue/m-p/1237542#M54919 Leanne_T 2023-03-16T08:19:31Z