No capped credit

Ted151 — Wed, 15 Mar 2023 20:34:35 GMT

Hi How do I get just credit.

Every time I buy credit online or redeem a voucher for my EE top up it automatically turns to limited data with a 30 day expiration. I dont want this I just what credit.

Re: No capped credit

XRaySpeX — Wed, 15 Mar 2023 22:35:59 GMT

All EE PAYG SIMs come primed with a recurring Pack of allowances ready to bought out of your PAYG credit as soon as it is sufficient. Your last top-up went to buy this Pack.

By texting AL to 150 it should show you the Pack you have bought with your credit & how much you have left from your allowances until its expiry date.

Text STOP PACK to 150 before you next top-up & you can use the SIM for calls & texts but not data as normal PAYG at standard per-unit rates paid for out of your standing PAYG credit balance.

To save the SIM going into hibernation due to lack of use, just remember within every 179 days (~ 6 months) to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from any Pack or Add-on you might have.

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No capped credit

Re: No capped credit