topic Roll Over Maximum duration in Pay as you go

Roll Over Maximum duration

OliverTwist1810 — Mon, 13 Mar 2023 14:19:42 GMT

What is the the maximum duration for the Package data roll over (Is it 30 days Maximum) ?

In other words : If I renew my data package today and I travel outside UK for 45 days, Is it possible to have my data package rolled over back after those 45 days when I come back to UK?

Thanks

Re: Roll Over Maximum duration

XRaySpeX — Mon, 13 Mar 2023 15:00:00 GMT

@OliverTwist1810 : I'm not clear what duration you are talking about. There are 2 durations involved in rollover:

For data to rollover from 1 pack to the next you must start the next pack within 7 days of the earlier pack finishing.
When data is rolled over to the next pack it is only valid during the duration of that pack & does not rollover further into the next but 1 pack. So in that sense it is can only be valid for at most 30 days.

So trying to understand your enquiry, data rolled over from today's pack will only happen if you buy the next pack within 37 days while you're away & if you don't buy the next pack then there be no data to roll over.

Re: Roll Over Maximum duration

OliverTwist1810 — Mon, 13 Mar 2023 18:44:34 GMT

let me clear it out then

Let us say I am going to get my package today (50GB for example). I am going to use for example 10 GB during the next week. then im going to travel outside UK

So after after coming back (after 45 days), shall I be able to roll over my remaining 40 GB after those 45 days abroad ?

Your assistance really appreciated

Thanks

Re: Roll Over Maximum duration

XRaySpeX — Mon, 13 Mar 2023 19:26:52 GMT

No, as I previously explained in my previous, any data left over from your current pack can only be rolled over to the next pack within 7 days, certainly not after 45 days.