topic Re: Problem to sign on in Pay as you go

Problem to sign on

mateusz15 — Wed, 04 Jan 2023 08:55:17 GMT

Hi i have a problem to sign on to my account. I would lime to top ul my account.

Re: Problem to sign on

Katie_B — Wed, 04 Jan 2023 09:38:10 GMT

Hello @mateusz15.

Welcome to the community.

What error are you seeing when you try to log in to your My EE account?

You can use the fast payment option for topping up without having to sign in.

Katie

Re: Problem to sign on

mateusz15 — Sat, 14 Jan 2023 21:30:15 GMT

[Mod edit: Image rejected as it contained personal information]

Re: Problem to sign on

XRaySpeX — Sun, 12 Mar 2023 18:29:42 GMT

Posted in the open:

@mateusz15 wrote:

I can't log in to the account to which my number is connected and therefore I can't top up my account. It says please try again in 20 minutes and so on all day

Re: Problem to sign on

XRaySpeX — Sun, 12 Mar 2023 18:32:02 GMT

@mateusz15 : When did you last use your PAYG SIM?

What does texting AL to 150 from it fully report verbatim (it is free)?