topic Deregistration while abroad. in Pay as you go

Deregistration while abroad.

NWheble — Wed, 08 Mar 2023 11:19:02 GMT

As soon as I made a successful call abroad , EE seems to have deregistered my number. So now it is impossible to contact EE despite having ample credit and use of my wife's data hub. Why is there no online chat facility to contact EE?

Re: Deregistration while abroad.

Leanne_T — Wed, 08 Mar 2023 12:56:21 GMT

Hi @NWheble

Thanks for coming here.

When was the last time you made a call or sent a text before this has happened?

Could the number have gone into hibernation?

Leanne.