https://community.ee.co.uk/t5/Pay-as-you-go/Phone-blocked/m-p/1232990#M54535 <P>My phone has been blocked and I cannot buy packs or receive calls and texts and I don't know how to unblock it. Can anyone help me?&nbsp;</P> Tue, 28 Feb 2023 12:20:09 GMT Amy9928 2023-02-28T12:20:09Z https://community.ee.co.uk/t5/Pay-as-you-go/Phone-blocked/m-p/1232990#M54535 <P>My phone has been blocked and I cannot buy packs or receive calls and texts and I don't know how to unblock it. Can anyone help me?&nbsp;</P> Tue, 28 Feb 2023 12:20:09 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Phone-blocked/m-p/1232990#M54535 Amy9928 2023-02-28T12:20:09Z https://community.ee.co.uk/t5/Pay-as-you-go/Phone-blocked/m-p/1233011#M54536 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3472001">@Amy9928</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>I take it you are on pay as you go.</P> <P>When did you last use your mobile to make a chargeable call or text as it looks like it may have gone into hibernation, that is your SIM card?</P> <P>You may want to take a look here:</P> <P><A href="https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-stop-it/td-p/1198642" target="_blank">https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-stop-it/td-p/1198642</A></P> Tue, 28 Feb 2023 12:44:03 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Phone-blocked/m-p/1233011#M54536 Schockwave 2023-02-28T12:44:03Z