topic Re: 100 гб in Pay as you go

100 гб

Igorek326 — Thu, 16 Feb 2023 15:58:47 GMT

<span;><span;>Hello. Please tell me, I have a problem with
<span;>the pricing plan. The fact is that I was the first race in your program to choose a package of 100 GB for 30 pounds, through a card I replenished my visa by 30 pounds, and for some reason you credited me 15 gigabytes, not 100. Then I replenished by 5 pounds, and then by another 30 pounds and with the help of SMS messages I still wanted <span;>to connect 100 GB, but on the volume I got +35 GB to 15 GB, together 50 GB for 62 pounds. Why did you cheat on me? Can you help me get my 100GB?

Re: 100 гб

James_B — Thu, 16 Feb 2023 17:29:15 GMT

Hi @Igorek326,

Welcome to the EE Community. 🙂

Our Customer Care Team will be happy to help with this if you get in touch on 150.

Thanks

James

Re: 100 гб

XRaySpeX — Thu, 16 Feb 2023 19:02:33 GMT

@Igorek326 : What does texting AL to 150 from it fully report verbatim (it is free)?