topic Re: my monthly plan in Pay as you go

my monthly plan

ma- — Sun, 12 Feb 2023 02:00:38 GMT

I would like to change my monthly plan as I think I don’t use the data so much so cheaper plan would be suitable for me

Leanne_T — Sun, 12 Feb 2023 08:23:25 GMT

Thanks for coming to the community.

Are you out of contract?

We are unable to lower the plan if you are within contract with us.

Leanne,

ma- — Sun, 12 Feb 2023 08:40:41 GMT

Thank you for your reply.

I haven't signed a contract yet.

Leanne_T — Sun, 12 Feb 2023 08:42:45 GMT

Are you using a pay as you go pack @ma-?

Speak soon 🙂

Leanne.

ma- — Sun, 12 Feb 2023 09:18:09 GMT

I'm now using a prepaid SIM and would like to renew, but 200GB is too big for me, so could I renew this SIM with smaller data?

Leanne_T — Sun, 12 Feb 2023 09:23:38 GMT

If you are with us on pay as you go, you can text ALL PACKS to 150 and select a different pack @ma-

If you have a SIM Only plan and would like to change this, you can view your options within your My EE account if you select Upgrades.

Leanne 🙂

ma- — Sun, 12 Feb 2023 09:29:40 GMT

I understand.

I'll try.

Thank you :⁠)

Leanne_T — Sun, 12 Feb 2023 09:30:53 GMT

No problem at all @ma-

Have a lovely Sunday 🙂

Leanne.