topic Re: Data in Pay as you go

Data

graham666 — Sun, 16 Oct 2022 12:47:06 GMT

Why give me 5 gig of data and only 500 minutes when this phone doesn't use data so is there any chance you could just gift me more minutes please? and keep the 5 Gig as you can't use it on this phone. And as my partner is in hospital and will be for a while yet! the minutes would "help a lot" thanks for taking the time to read this. Graham666

Re: Data

XRaySpeX — Sun, 16 Oct 2022 12:56:58 GMT

@graham666 : That's the way the £10 pack is configured. For £5 more you could buy the £15 pack with unlimited mins. even if you don't use the data.

Re: Data

Chris_B — Sun, 16 Oct 2022 13:09:54 GMT

@graham666 If you don’t need data why not just have a standard PAYG where your credit pays for the calls/text you make. You just need to text STOP PACK to 150 to have a standard PAYG and you don’t need to top up until you’ve used the credit on the account.

Packs are preconfigured and there is no option to swap/change what you receive within that allowance when you purchase it and what you don’t use within that allowance is down to you not EE.

What device are you using ?

Re: Data

XRaySpeX — Sun, 16 Oct 2022 13:22:59 GMT

@Chris_B : I'm afraid that way doesn't work out worthwhile by a long chalk.

With the £15 pack £15 gets you unlimited mins. for the month. With your way of buying mins. from the PAYG credit, £15 only buys you 43 mins., a mere sliver of the 500 mins. that the OP is complaining about.

You would only use credit to buy mins. when you only have the occasional call to make. Packs are far better value for continuous ongoing use.

Re: Data

JamiePhilli_0 — Sat, 11 Feb 2023 20:27:59 GMT

Can i get more mins i do not ues my date at all

Re: Data

XRaySpeX — Sat, 11 Feb 2023 20:38:32 GMT

@JamiePhilli_0 : Text ADD MINS to 150 & choose an add-on.

Re: Data

Leanne_T — Sun, 12 Feb 2023 08:37:03 GMT

Hi @JamiePhilli_0

Thanks for coming here,

Would you like to change the pack or plan to include more minutes?

Or, would you like to add an additional minutes add-on each month and keep the same pack or plan?

Leanne 🙂