topic Re: Data in Pay as you go

Data

jenc1 — Fri, 27 Jan 2023 08:32:37 GMT

I currently have a £10 pack deal which gives me extra data for the first six months (20 gb instead of 5gb) I have used 5gb of data and now my phone said I have no data left? I have three months of this deal to run.

Thanks

Re: Data

Leanne_T — Fri, 27 Jan 2023 09:08:54 GMT

Hi there @jenc1

Thanks for coming to the community.

Can you text BALANCE to 150 and let me know the full reply please?

Speak soon 🙂

Leanne.

Re: Data

XRaySpeX — Fri, 27 Jan 2023 11:32:36 GMT

@jenc1 : Look in your online MyEE Add-ons for the other 15GB. Sometimes it doesn't kick in until have exhausted the normal ration.

Re: Data

jenc1 — Fri, 27 Jan 2023 16:02:35 GMT

Thanks XRaySpex, I will try that.