topic Re: I bought a package I can't make calls or receiveI bought a package I can't make in Pay as you go

I bought a package I can't make calls or receiveI bought a package I can't make

Vane11 — Wed, 18 Jan 2023 20:22:17 GMT

I bought a package I can't make calls or receive

Re: I bought a package I can't make calls or receiveI bought a package I can't make

XRaySpeX — Wed, 18 Jan 2023 21:34:44 GMT

What does texting AL to 150 from it fully report verbatim (it is free)?

Re: I bought a package I can't make calls or receiveI bought a package I can't make

Vane11 — Wed, 18 Jan 2023 22:19:36 GMT

I have bought a package, but I cannot make calls and receive. For a while I did not recharge my cell number. In my EE profile it says active account. please help. my cell phone number is not by contract.

Re: I bought a package I can't make calls or receiveI bought a package I can't make

XRaySpeX — Thu, 19 Jan 2023 00:04:35 GMT

@Vane11 : When did you last use it for a chargeable action? EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.

You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.