topic Data top up in Pay as you go

Data top up

Eephoneperson — Tue, 17 Jan 2023 19:33:29 GMT

My 100GB data allowance ran out and I’ve paid for an unlimited data top up costing £40. Payment has gone through but data allowance has not been added to the account.

I’ve tried calling ee but keep getting kicked out various routes of the automated phone system referring me back online. Can someone help?

Thanks

Re: Data top up

Eephoneperson — Tue, 17 Jan 2023 20:34:27 GMT

Would someone be able to provide a phone number please

Re: Data top up

XRaySpeX — Tue, 17 Jan 2023 22:44:09 GMT

@Eephoneperson : What does texting AL to 150 from it fully report verbatim (it is free)?

Try calling CS on the Freephone no. in my sig.