topic Re: Changing from PAYG to SIM only contract in Pay as you go

Changing from PAYG to SIM only contract

TKOTH — Thu, 12 Jan 2023 10:58:56 GMT

Hello,

I have an older friend who has a pay as you phone go with EE, he wants to change to a sim only contract. He is hard of hearing, so doesn't want to do it by telephone and it is difficult for him to get to an EE shop due to mobility issues. Can he go about it online? He has a computer and his first ever smartphone, which is the one he wants the contract for.

Thank you

Re: Changing from PAYG to SIM only contract

XRaySpeX — Thu, 12 Jan 2023 11:01:34 GMT

He can do the switch from PAYG online by Switch to pay monthly and save . His existing PAYG credit will be carried over as credit towards his future bills. He keeps his existing SIM & no. The plan on it is just switched to contract.

Re: Changing from PAYG to SIM only contract

TKOTH — Thu, 12 Jan 2023 11:03:42 GMT

Thank you very much I will pass this on

Re: Changing from PAYG to SIM only contract

XRaySpeX — Thu, 12 Jan 2023 11:06:19 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

Re: Changing from PAYG to SIM only contract

Sa145 — Wed, 28 Jun 2023 13:54:47 GMT

Thank you