topic Re: Sim card activation in Pay as you go

Sim card activation

Ruben0991 — Fri, 06 Jan 2023 15:11:18 GMT

Hello,

I bought a Sim card and credited my account with 10£ but I can't make a phone call or send a message. I'm in Europe.

I tried to send 150 message but the message always fail to send.

What I need to do?

Re: Sim card activation

XRaySpeX — Fri, 06 Jan 2023 15:16:25 GMT

@Ruben0991 : Did you use that PAYG SIM for making calls or texts in UK before you left to go abroad? EE PAYG SIMs need 1st activating on EE's home UK network before they can be used abroad. If it wasn't you can't now use it until you return to UK.