topic Re: PAYG Top-up Swipe Card in Pay as you go

PAYG Top-up Swipe Card

js1070 — Thu, 29 Dec 2022 18:42:44 GMT

Hello

My local store has told me that the swipe cards for topping up PAYG sims are no longer available. Is this true?

I bought a SIM from a supermarket and it did not include a swipe card.

Thanks!

Re: PAYG Top-up Swipe Card

Northerner — Thu, 29 Dec 2022 19:14:08 GMT

Hi @js1070

They are old technology you don't need anymore.

See here for ways to top up:

https://ee.co.uk/help/help-new/billing-usage-and-top-up/topping-up-and-balance/how-can-i-top-up-my-phone

Thanks

Re: PAYG Top-up Swipe Card

js1070 — Thu, 29 Dec 2022 19:15:27 GMT

Hi @Northerner

Thanks for the response. I don't mind if they are old, I'm just interested in if they are still available as they fit with how I want to top up.

Thanks

Re: PAYG Top-up Swipe Card

Jon_K — Fri, 30 Dec 2022 08:00:52 GMT

Hi @js1070.

You can top-up using an E-voucher but not a swipe card.

Have a look at the options in the link provided by @Northerner.

Jon

Re: PAYG Top-up Swipe Card

js1070 — Fri, 30 Dec 2022 10:19:46 GMT

The link Northerner sent specifies swipe cards, specifically:

"What do I do if I've lost my E top-up card?

Simply pop into an EE store to pick up another. You'll need to link your new E top-up card to your phone before you next top up."

Re: PAYG Top-up Swipe Card

354- — Sat, 31 Dec 2022 12:02:43 GMT

The EE 150 voice says you can pick up a replacement card from a supermarket or any shop that displays the Mobile Top Up Logo.

Re: PAYG Top-up Swipe Card

js1070 — Sat, 31 Dec 2022 12:06:13 GMT

I've purchased three SIM packs from different supermarkets in the hunt for a card (big spender, I know), and all of them contained just a SIM, no top-up card. I don't think supermarkets stock the cards themselves separately from the SIM packs either.

I'm going to try calling customer services and asking about either sending one via post (which from research on the forum, they don't do) or confirming whether or not they are available through EE stores.