https://community.ee.co.uk/t5/Pay-as-you-go/Pack-Hasn-t-Renewed/m-p/1213408#M53335 <P>What does texting AL to 150 from it fully report verbatim (it is free)?</P> Sun, 25 Dec 2022 14:00:23 GMT XRaySpeX 2022-12-25T14:00:23Z https://community.ee.co.uk/t5/Pay-as-you-go/Pack-Hasn-t-Renewed/m-p/1213402#M53334 <P>I topped up £10 last night just as I always do......the night before the pack renewal happens. I received the top-up confirmation email and confirmation text same as always. My account is also showing £10 credit.....and yet the £10 pack hasn't renewed and I'm stuck now. This has never happened before......Help Please</P> Sun, 25 Dec 2022 13:01:42 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Pack-Hasn-t-Renewed/m-p/1213402#M53334 VG8 2022-12-25T13:01:42Z https://community.ee.co.uk/t5/Pay-as-you-go/Pack-Hasn-t-Renewed/m-p/1213408#M53335 <P>What does texting AL to 150 from it fully report verbatim (it is free)?</P> Sun, 25 Dec 2022 14:00:23 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Pack-Hasn-t-Renewed/m-p/1213408#M53335 XRaySpeX 2022-12-25T14:00:23Z https://community.ee.co.uk/t5/Pay-as-you-go/Pack-Hasn-t-Renewed/m-p/1213417#M53336 <P>Thanks for replying..........it's all sorted now............just some technical oversight and my pack hadn't renewed. I contacted EE through the messenger and they were really friendly, quick and helpful. Top marks really!</P> Sun, 25 Dec 2022 14:49:40 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Pack-Hasn-t-Renewed/m-p/1213417#M53336 VG8 2022-12-25T14:49:40Z