https://community.ee.co.uk/t5/Pay-as-you-go/Claim-a-boost/m-p/1212904#M53316 <P>I'm sorry to hear this is happening, <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3325638">@alibb</a>.</P> <P>I'd recommend getting in touch with our Customer Care team so they can check your account and see why this is happening.</P> <P>Jon</P> Fri, 23 Dec 2022 11:20:46 GMT Jon_K 2022-12-23T11:20:46Z https://community.ee.co.uk/t5/Pay-as-you-go/Claim-a-boost/m-p/1212876#M53313 <P>My account says I can claim a boost, but the drop down selection menu is grey, and does not respond. Its the same on the app, and the website</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="nothing happen when i select an option" style="width: 556px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/24460i853716DD072E0CDE/image-size/large?v=v2&amp;px=999" role="button" title="IMG_8534 2.jpg" alt="nothing happen when i select an option" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">nothing happen when i select an option</span></span></P> Fri, 23 Dec 2022 09:03:58 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Claim-a-boost/m-p/1212876#M53313 alibb 2022-12-23T09:03:58Z https://community.ee.co.uk/t5/Pay-as-you-go/Claim-a-boost/m-p/1212904#M53316 <P>I'm sorry to hear this is happening, <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3325638">@alibb</a>.</P> <P>I'd recommend getting in touch with our Customer Care team so they can check your account and see why this is happening.</P> <P>Jon</P> Fri, 23 Dec 2022 11:20:46 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Claim-a-boost/m-p/1212904#M53316 Jon_K 2022-12-23T11:20:46Z https://community.ee.co.uk/t5/Pay-as-you-go/Claim-a-boost/m-p/1213320#M53326 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3325638">@alibb</a>&nbsp;- Nice find.</P><P>Here's one that is similar too. Using SMS to trigger/activate the boost seems to be the workaround.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Radio button" style="width: 999px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/24474iB471AEF4CA50BC86/image-size/large?v=v2&amp;px=999" role="button" title="radio-checkbox-unselectable.PNG" alt="Radio button" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Radio button</span></span></P><P>&nbsp;</P><P>&nbsp;</P> Sat, 24 Dec 2022 20:44:05 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Claim-a-boost/m-p/1213320#M53326 354- 2022-12-24T20:44:05Z