topic Re: Can't subscribe my monthly package in Pay as you go

Can't subscribe my monthly package

Tanzeel1 — Sun, 18 Dec 2022 20:23:38 GMT

Hi, good evening,

I have been trying to subscribe a monthly package but it shows an error in the app that can’t subscribe now due to maintenance, what does this mean.??

Re: Can't subscribe my monthly package

Northerner — Sun, 18 Dec 2022 20:31:15 GMT

Hi @Tanzeel1

It means the EE service is down for maintenance.

Try again tomorrow morning.

Thanks

Re: Can't subscribe my monthly package

XRaySpeX — Sun, 18 Dec 2022 21:24:06 GMT

@Tanzeel1 : You can buy your pack now straight from your phone. Text ALL PACKS to 150 & choose.

Re: Can't subscribe my monthly package

Katie_B — Mon, 19 Dec 2022 08:17:59 GMT

Good morning @Tanzeel1.

Welcome to the community.

Have you been able to purchase a pack?

Katie 🙂