topic Re: use of data from subscription packs in South Africa in Pay as you go

use of data from subscription packs in South Africa

HDBS — Thu, 15 Dec 2022 10:41:59 GMT

I have a 20pound subscription pack with data rollover.I have 97.1 GB available out of 104GB and have reached the maximum of free boosts. Can I use this in South Africa and If I can't will I lose all that I accumulated if I cancel? Thanks

Re: use of data from subscription packs in South Africa

XRaySpeX — Thu, 15 Dec 2022 10:54:46 GMT

No! As it is not in EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/southafrica > PAYG.

You won't lose your Boost while you don't use packs but your current pack will expire at its normal time.

Re: use of data from subscription packs in South Africa

HDBS — Thu, 15 Dec 2022 11:01:52 GMT

Thanks so much for your speedy response
Will i lose what I have accumulated if I cancel my subscription pack?

Re: use of data from subscription packs in South Africa

XRaySpeX — Thu, 15 Dec 2022 11:03:57 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

My previous answer stands.