https://community.ee.co.uk/t5/Pay-as-you-go/I-can-t-use-the-credit-that-I-have-put/m-p/1210181#M53159 <P>Hello my phone number *********** has ended the contract that I had monthly, I have entered my EE application and I have recharged £15 and they appear there, but I cannot make calls or send text messages. because when I do it I get a message that I don't have enough credit, but I have put £15. I would like to fix it or get my money back. Thank you</P> <P>&nbsp;</P> <P><I><SPAN>[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]</SPAN></I></P> Thu, 15 Dec 2022 07:56:51 GMT FernandoB 2022-12-15T07:56:51Z https://community.ee.co.uk/t5/Pay-as-you-go/I-can-t-use-the-credit-that-I-have-put/m-p/1210181#M53159 <P>Hello my phone number *********** has ended the contract that I had monthly, I have entered my EE application and I have recharged £15 and they appear there, but I cannot make calls or send text messages. because when I do it I get a message that I don't have enough credit, but I have put £15. I would like to fix it or get my money back. Thank you</P> <P>&nbsp;</P> <P><I><SPAN>[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]</SPAN></I></P> Thu, 15 Dec 2022 07:56:51 GMT https://community.ee.co.uk/t5/Pay-as-you-go/I-can-t-use-the-credit-that-I-have-put/m-p/1210181#M53159 FernandoB 2022-12-15T07:56:51Z https://community.ee.co.uk/t5/Pay-as-you-go/I-can-t-use-the-credit-that-I-have-put/m-p/1210260#M53160 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3307951">@FernandoB</a>&nbsp;: Did you ask to be moved to PAYG when you cancelled your contract?</P> Thu, 15 Dec 2022 11:01:44 GMT https://community.ee.co.uk/t5/Pay-as-you-go/I-can-t-use-the-credit-that-I-have-put/m-p/1210260#M53160 XRaySpeX 2022-12-15T11:01:44Z