topic Re: Community in Pay as you go

Community

WLODI41 — Wed, 14 Dec 2022 15:56:44 GMT

Hi, I topped up my account last Thursday with £40 and bought an additional internet package, I got a text message confirming the purchase of the package and that it was turned on but today I noticed that the package does not work and there are no funds on the account. Please help Włodzimierz

Re: Community

WLODI41 — Wed, 14 Dec 2022 16:05:03 GMT

Why my unlimited data package for £40 does not work and I got an SMS confirming the purchase of the package and that it was enabled

Re: Community

Christopher_G — Wed, 14 Dec 2022 17:24:09 GMT

Hi @WLODI41

Welcome to the community.

What is it that isn't working? Which add-on did you choose?

Chris

Re: Community

WLODI41 — Wed, 14 Dec 2022 17:39:16 GMT

Hi I choose Add - on Data unlimited for a £40

Re: Community

XRaySpeX — Wed, 14 Dec 2022 17:49:24 GMT

@WLODI41 : What does texting AL to 150 from it fully report verbatim (it is free)?