https://community.ee.co.uk/t5/Pay-as-you-go/no-balance/m-p/1209280#M53063 <P>I used up my 30gb plan faster I had a balance of £22.60 I closed this plan and chose the 100gb plan and paid £7.40 extra. Why don't I still have a balance on my account?</P> Mon, 12 Dec 2022 16:20:27 GMT Pawell 2022-12-12T16:20:27Z https://community.ee.co.uk/t5/Pay-as-you-go/no-balance/m-p/1209280#M53063 <P>I used up my 30gb plan faster I had a balance of £22.60 I closed this plan and chose the 100gb plan and paid £7.40 extra. Why don't I still have a balance on my account?</P> Mon, 12 Dec 2022 16:20:27 GMT https://community.ee.co.uk/t5/Pay-as-you-go/no-balance/m-p/1209280#M53063 Pawell 2022-12-12T16:20:27Z https://community.ee.co.uk/t5/Pay-as-you-go/no-balance/m-p/1209358#M53064 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3092675">@Pawell</a></P> <P>Welcome to the community.</P> <P>I'm not quite sure what you mean. Could you explain in a bit more detail what the problem is please?</P> <P>Chris</P> Mon, 12 Dec 2022 18:20:00 GMT https://community.ee.co.uk/t5/Pay-as-you-go/no-balance/m-p/1209358#M53064 Christopher_G 2022-12-12T18:20:00Z https://community.ee.co.uk/t5/Pay-as-you-go/no-balance/m-p/1209398#M53065 <P>I exhausted the £20 plan and had a balance of £22.60. This morning I topped up my £7.40 balance and opted for the £30 plan. Now my internet is down and I don't have a balance.</P> Mon, 12 Dec 2022 18:55:26 GMT https://community.ee.co.uk/t5/Pay-as-you-go/no-balance/m-p/1209398#M53065 Pawell 2022-12-12T18:55:26Z https://community.ee.co.uk/t5/Pay-as-you-go/no-balance/m-p/1209447#M53066 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3092675">@Pawell</a>&nbsp;: Your balance of £30 would have bought the £30 pack.</P> <P>What does texting AL to 150 from it fully report verbatim (it is free)?</P> Tue, 13 Dec 2022 00:34:46 GMT https://community.ee.co.uk/t5/Pay-as-you-go/no-balance/m-p/1209447#M53066 XRaySpeX 2022-12-13T00:34:46Z