topic Re: Mobile network not available in Pay as you go

Mobile network not available

Abdul1960 — Sun, 11 Dec 2022 07:15:56 GMT

Re: Mobile network not available

XRaySpeX — Sun, 11 Dec 2022 07:21:35 GMT

What does texting AL to 150 from it fully report verbatim (it is free)?

Re: Mobile network not available

Abdul1960 — Sun, 11 Dec 2022 07:22:18 GMT

Mobile network not available

I can't make calls or receiving messages

Re: Mobile network not available

Jon_K — Sun, 11 Dec 2022 10:08:04 GMT

Do you have a signal on your phone, @Abdul1960?

What phone are you using?

Jon

Re: Mobile network not available

XRaySpeX — Sun, 11 Dec 2022 11:41:17 GMT

When did you last use it for a chargeable action? EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.

You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.