topic Re: Does a renewing pack only work if you allow a reoccurring card payment? in Pay as you go

Does a renewing pack only work if you allow a reoccurring card payment?

Jojo72x — Sun, 07 Aug 2022 03:47:57 GMT

TRULY SICK and TIRED of EE making it IMPOSSIBLE to just RENEW my 30 day £5 pack. AS I ALWAYS DO BEFORE ITS DUE!

For them to NOT RECOGNISE MY PAYMENT AND EXPECT ME TO PAY THEM.... MORE!!! By saying I've not enough credit. WHEN I HAVE! Makes me so FRUSTRATED AND 😠 😡 🤬 !

If this network can REMOTELY LAND PLANES and REMOTELY SHAVE A MAN ON A MOUNTAIN.....WHY CANT THEY RENEW A FIVE QUID PACK????

Is it because they want us all to allow AUTOMATIC CARD PAYMENTS 🤔?

Re: Does a renewing pack only work if you allow a reoccurring card payment?

Chris_B — Sun, 07 Aug 2022 07:18:33 GMT

@Jojo72x You don’t need card payment at all just like you don’t need to shout every other word.

Have you tried restarting the device then purchasing a pack ?

Re: Does a renewing pack only work if you allow a reoccurring card payment?

XRaySpeX — Sun, 07 Aug 2022 08:21:42 GMT

What does texting AL to 150 from it fully report verbatim (it is free)?

Re: Does a renewing pack only work if you allow a reoccurring card payment?

Jojo72x — Mon, 05 Dec 2022 21:57:44 GMT

Well if I was shouting last time I'm SCREAMING NOW!!!

EE HAVE DONE IT AGAIN! 👏 Well Done.

Re: Does a renewing pack only work if you allow a reoccurring card payment?

XRaySpeX — Mon, 05 Dec 2022 22:20:13 GMT

I'm also screaming from you not answering our Qs for 4 months so we can at least try to help you!