topic Re: Reactivate overseas in Pay as you go

Reactivate overseas

Dee333 — Mon, 28 Nov 2022 10:32:51 GMT

my payg went out of credit last month. I am overseas now and will be going to Italy next month and wish to use my payg there. If I top up my account overseas or when I am in Italy, can I re-activate it through the app and use it immediately? It is not the “first time registration or activation” of the SIM card. Do I still need to make a call in UK to activate the subscription pack? Thanks!

Re: Reactivate overseas

Northerner — Mon, 28 Nov 2022 11:03:20 GMT

Hi @Dee333

When was the last time you made a chargeable call or text?

Thanks

Re: Reactivate overseas

Dee333 — Mon, 28 Nov 2022 11:32:33 GMT

I last used it in late October.

Re: Reactivate overseas

XRaySpeX — Mon, 28 Nov 2022 12:52:47 GMT

If you previously made calls & texts in UK you should be OK.

Re: Reactivate overseas

Dee333 — Mon, 28 Nov 2022 12:57:52 GMT

Thanks!

Re: Reactivate overseas

XRaySpeX — Mon, 28 Nov 2022 13:05:58 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.