topic Re: cannot access addon page ,to buy data !! in Pay as you go

cannot access addon page ,to buy data !!

SNOTFACE22 — Sat, 26 Nov 2022 00:39:33 GMT

tried resetting , why no page access

lukerobinsonin2 — Sat, 26 Nov 2022 01:11:41 GMT

Leanne_T — Sat, 26 Nov 2022 08:31:06 GMT

Thanks for coming here.

Can you try the advice in the link posted to see if this works for you?

Leanne.

SNOTFACE22 — Sat, 26 Nov 2022 11:17:15 GMT

hi tried other browsers,still the same ,has worked for a few years fine
,just last month its done this, cheers for info, are ee working on this?

lukerobinsonin2 — Sat, 26 Nov 2022 11:56:12 GMT

i hope they fix it, if they dont fix it i will go to another network, it has been not working for the last 3 weeks

Leanne_T — Sat, 26 Nov 2022 12:58:49 GMT

Can you try clearing cookies and cache and trying another browser, does this work for you?

Leanne.

SNOTFACE22 — Sat, 26 Nov 2022 15:51:58 GMT

Tried all Tec bits Leanne, seems it's a problem that's been around for a awhile,may be a signal carrier's issue? Are we Tec guys on it? Thks😁

DigsySE18 — Sun, 27 Nov 2022 08:21:36 GMT

I am getting "access forbidden" message and cannot buy data add on ... I've tried everything! Have you had any success yet?

Christopher_G — Sun, 27 Nov 2022 08:34:52 GMT

I'd recommend that both of you contact our technical support team so that they can look into this for you.

Chris