topic Re: how i can keep my simcard alive! in Pay as you go

how i can keep my simcard alive!

highlander926 — Tue, 22 Nov 2022 16:05:29 GMT

Hello

I have an EE Simcard but I use it abroad in another country

My Simcard is working on my local carrier and I just use it to receive SMS and some phone calls

what should I do to keep my Simcard alive and use it for a long time?

should I top up every specified period? if yes how much and how long ?

please help me with these questions

Re: how i can keep my simcard alive!

XRaySpeX — Tue, 22 Nov 2022 16:44:57 GMT

@highlander926 : EE PAYG SIMs are deactivated after 6 months of non-chargeable use. You then have a further 3 months to call EE to reactivate it before it is lost completely.

You need to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

Re: how i can keep my simcard alive!

highlander926 — Tue, 22 Nov 2022 16:55:28 GMT

thank you for clear answer

can I do this chargeable actions while I am abroad? from another country ?

Re: how i can keep my simcard alive!

XRaySpeX — Tue, 22 Nov 2022 17:01:02 GMT

Yes, you may top-up online or when in EU buy a pack or add-on from your MyEE.

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.