topic Account Issues in Pay as you go

Account Issues

JaredsDad — Tue, 22 Nov 2022 11:39:30 GMT

Hi, I’m on PAYG and have been for nearly a year but I have noticed recently that even though I have unlimited texts, calls and over 30GB of Data everything states 0 left on my account.
I know that I haven’t used all my data, I use 5GB per month at most so just wondering if anyone else having this issue?

Re: Account Issues

Northerner — Tue, 22 Nov 2022 11:48:44 GMT

Hi @JaredsDad

Text BA to 150. It seems the app is having problems at the moment.

Thanks

Re: Account Issues

JaredsDad — Tue, 22 Nov 2022 11:58:11 GMT

Hi, thanks for the reply and the solution!