topic Re: Спряна карта in Pay as you go

Спряна карта

VKalcheva — Wed, 09 Nov 2022 11:16:54 GMT

Картата ми е спряна
поради неизползване от година.
Презаредих го, но не стартирам.
Какво трябва да направите?

Re: Спряна карта

XRaySpeX — Wed, 09 Nov 2022 11:50:30 GMT

@VKalcheva wrote:

My card has been suspended
due to not being used for a year.
I reloaded it but it won't start.
What should you do?

Re: Спряна карта

XRaySpeX — Wed, 09 Nov 2022 11:54:25 GMT

@VKalcheva : You will need to get a new PAYG SIM as yours has been deactivated due to non-use.

EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.

You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.