topic Re: Plans & Subscription in Pay as you go

Plans & Subscription

Unbind — Thu, 03 Nov 2022 12:59:49 GMT

I top up £30 credit on my account and registered for £30 pack. But I can't see my allowances on the EE app and website. There was a maintenance yesterday, but nothing was fixed. I hope they're doing their job tbh, as their network is too expensive.

Re: Plans & Subscription

XRaySpeX — Thu, 03 Nov 2022 13:07:18 GMT

@Unbind : What does texting AL to 150 from it fully report verbatim (it is free)?

Re: Plans & Subscription

Unbind — Thu, 03 Nov 2022 13:11:53 GMT

I want to see the full usage which is not indicated in balance inquiry via text.

Re: Plans & Subscription

Jon_K — Thu, 03 Nov 2022 15:13:19 GMT

What happens when you try to view it in the app, @Unbind?

Jon

Re: Plans & Subscription

Unbind — Thu, 03 Nov 2022 15:36:40 GMT

It says,

Current pack: "system failure"

Data: 0 MB left of 0 MB

Minutes: 0 left of 0

Texts: 0 left of 0

Always like this, was never fixed. Sent them a message tru twitter they never responded.