topic Re: Confused with credit balance message remaining. Is it a scam in Pay as you go

Confused with credit balance message remaining. Is it a scam

CoachL — Wed, 26 Oct 2022 18:31:40 GMT

Just recd message advising of liw balance remaining. Have checked bill but it shows nowhere near monthly amount being used. Please advise how to resolve this.

Re: Confused with credit balance message remaining. Is it a scam

bristolian — Wed, 26 Oct 2022 18:34:16 GMT

Can you post up the exact text of the message you received, verbatim?

Re: Confused with credit balance message remaining. Is it a scam

CoachL — Wed, 26 Oct 2022 18:42:16 GMT

Thanks. Here it is...

You now have £0.74. To check your allowances reply AL. When you want to top up go to ee.co.uk/myee or call 150

Re: Confused with credit balance message remaining. Is it a scam

XRaySpeX — Wed, 26 Oct 2022 18:48:17 GMT

@CoachL : You don't get bills with PAYG. Do you mean your last top up? The msg is saying that you now have 74p left of that. What's wrong with that & what needs to be resolved?

Did you reply AL & what did it say?