topic Re: Having to top up monthly even with data still left in Pay as you go

Having to top up monthly even with data still left

HollowayRoad — Tue, 25 Oct 2022 09:31:12 GMT

Is there a EE PAYG package that doesn't erase all remaining data after a month meaning top up is needed, that allows the customer to use all their data and boosts even if takes 6 weeks before having to top up?

Re: Having to top up monthly even with data still left

Christopher_G — Tue, 25 Oct 2022 12:14:25 GMT

Hi @HollowayRoad

Welcome to the community.

This Data Rollover help page explains what it is and which plans are eligible. It's only the remaining main plan data that rolls over though.

The packs are only active for the set time in which they state and you can't use the allowances outside of that until a new pack is activated.

Chris

Re: Having to top up monthly even with data still left

XRaySpeX — Tue, 25 Oct 2022 13:13:56 GMT

With a PAYG phone SIM you'll data will never last more than 2 months, this month's pack data + last month's rollover data.

However you can get a PAYG data SIM that can last 3, 6 or 12 months. EE don't sell them directly but look on Amazon for "EE Prepaid Connected Data SIMs". They include no calls but do have a few SMS.