topic Re: When it comes to charge to bill, can i use the credit in my account? in Pay as you go

When it comes to charge to bill, can i use the credit in my account?

Mutanthurrah — Sun, 16 Oct 2022 08:30:35 GMT

Chris_B — Sun, 16 Oct 2022 08:57:14 GMT

@Mutanthurrah Any credit on the account will be used before any other payment method.

Mutanthurrah — Sun, 16 Oct 2022 13:49:51 GMT

everytime i try making a purchase with 5 pound in my credit, it says their is a billing issue

Jon_K — Mon, 17 Oct 2022 07:56:28 GMT

Does it say what the issue is, @Mutanthurrah?

Are you on pay monthly?

Jon

XRaySpeX — Mon, 17 Oct 2022 18:25:45 GMT

Are you on contract or PAYG?

Mutanthurrah — Mon, 17 Oct 2022 21:51:56 GMT

I topped up with a voucher so im not sure but i dont think so

Mutanthurrah — Mon, 17 Oct 2022 21:52:16 GMT

How do i figure out the difference

XRaySpeX — Mon, 17 Oct 2022 21:59:33 GMT

@Mutanthurrah : If you top-up your credit you are on PAYG. You will need to call CS to allow Charge to Bill on your no.