topic Sim only in Pay as you go

Sim only

Andriana1 — Mon, 03 Oct 2022 08:44:57 GMT

I called and made my pay as you go sol just a sim as I have moved abroad.
This means I should have to pay anything monthly as I now have a top up sim is that right?

Re: Sim only

Schockwave — Mon, 03 Oct 2022 11:24:41 GMT

Hello @Andriana1 ,

Welcome to the community,

Did you cancel your contract? You do have to give 30 days notice, and so long as you have ended your minimum term, once the 30 days notice has ended, you should not then be paying for monthly contract.

Did you use your pay as you go SIM card and activate it before going abroad? If not, then it will not work, as it has to be activated and used before going abroad, even though you made the change from monthly to pay as you go.

Re: Sim only

XRaySpeX — Mon, 03 Oct 2022 15:52:43 GMT

All EE PAYG SIMs come primed with a recurring Pack of allowances ready to bought out of your PAYG credit as soon as it is sufficient.

Text STOP PACK to 150 before you 1st top-up & you can use the SIM for calls & texts but not data as normal PAYG at standard per-unit rates paid for out of your standing PAYG credit balance.

To save the SIM going into hibernation due to lack of use, just remember within every 179 days (~ 6 months) to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from any Pack or Add-on you might have.