topic Re: scummy move... in Pay as you go

scummy move...

tittot — Sun, 02 Oct 2022 04:57:45 GMT

hey,
before i could use my credit to quickly check emails and such now it seems like its been disabled and u are being forced to buy datapack/addon but i dont understand why i cant just use my credit since i dont need it for a full day im a college student money is tight such a scummy move to force people to buy addon/packs

Re: scummy move...

Christopher_G — Sun, 02 Oct 2022 08:48:51 GMT

Hi @tittot

Welcome to the community.

This could be something our Mobile Care team could enable for you. It's usually much more cost effective to use packs rather than pay per MB.

Chris

Re: scummy move...

Chris_B — Sun, 02 Oct 2022 10:08:47 GMT

@tittot You’re never been able to use the credit on your account to go towards data usage. This only works with calls/texts.

Re: scummy move...

tittot — Sun, 02 Oct 2022 11:50:56 GMT

then i dont really understand how ive been using data ive topped up 10£ but never bought any packs/addons and my credit has gone down while using data

Re: scummy move...

tittot — Sun, 02 Oct 2022 12:09:14 GMT

the prices i saw were kinda bad imo 5£ for 250mb or 10£ for 5gb where is the in between? and the addons were for 7 or 30days if i hardly use my data its a waste i will call them today to ask

thanks for the replies from everyone

Re: scummy move...

XRaySpeX — Sun, 02 Oct 2022 13:42:08 GMT

@tittot : Did you ever text STOP PACK to 150? I reckon that when you topped up £10 it bought the pack the SIM is primed with & you were then able to use data. Since then the pack has expired & as you don't have enough credit for the pack to renew you can only make calls & texts paid from your credit but, as @Chris_B said, you cannot buy data from it.

What does texting AL to 150 from it fully report verbatim (it is free)?

Re: scummy move...

tittot — Sun, 02 Oct 2022 17:42:09 GMT

unless me topping up 10£ and it auto added a pack and ive been using that since last year then thats it... lol i do remember getting spammed by 150 and i did text STOP to 150

Re: scummy move...

XRaySpeX — Sun, 02 Oct 2022 19:51:36 GMT

Packs only last 30 days.

Re: scummy move...

tittot — Sun, 02 Oct 2022 20:13:28 GMT

then i have no idea how i used data since i topped up last year lol 🤔

-edit-
are boosters still a thing if u top up 10£ and u get 500mb free?