topic Re: Enquiry about add ons in Pay as you go

Enquiry about add ons

Charleywy02 — Mon, 26 Sep 2022 15:58:31 GMT

Hi there, I want to add more data on to my pack, when I add on and go to pay it says it 10GB for £13.00 but it says it will expire today? I was just wanting a bit more understanding, is the data only for today or will I be able to use it from today onwards.

Thanks

Re: Enquiry about add ons

Chris_B — Mon, 26 Sep 2022 16:16:16 GMT

@Charleywy02 Any extra data you add will cease when your pack renews. So if you pack renews tomorrow the data you purchase today will cease.

Re: Enquiry about add ons

XRaySpeX — Mon, 26 Sep 2022 18:26:48 GMT

@Charleywy02 : This is a known error in MyEE's reporting of PAYG add-ons. The 10GB for £13.00 add-on lasts 30 days.